Question 1

How can I book an appointment?

Accepted Answer

You can schedule an appointment by:
Calling the clinic: (408) 294-3534
Online: Use the Request Appointment form.
 The staff can help with appointment availability and guide you through any referral or insurance questions you may have.

Question 2

What treatments do you provide?

Accepted Answer

South Bay Retina specializes in the diagnosis and treatment of retinal and vitreous conditions using the latest medical, laser, and surgical advancements. Our physicians provide comprehensive care for complex eye diseases, including macular degeneration, diabetic retinopathy, retinal tears and detachments, retinal vein occlusions, glaucoma-related conditions, and other disorders affecting vision.
Our services include both in-office and surgical treatments such as:
Pars Plena Vitrectomy
Intravitreal Injections
Pneumatic Retinopexy
Retinal Tear Laser Treatment
Diabetic Eye Care
Integrative Testing for Glaucoma
Selective Laser Trabeculoplasty (SLT)
Peripheral Iridotomy Laser
Dry Eye Treatment
Thyroid Eye Disease Management

Question 3

Do you have a patient portal?

Accepted Answer

Yes. Existing patients can use the Patient Portal to request appointments and manage certain aspects of their care.

Question 4

What are the clinic hours?

Accepted Answer

Typical clinic hours at South Bay Retina are:
Monday to Friday from 8:30 am to 5:00 pm. 
We are closed on Saturdays and Sundays

Question 5

What insurance do you accept?

Accepted Answer

South Bay Retina accepts a wide range of insurance plans, including PPO, HMO, Medicare, and Medi-Medi options.
Accepted plans include:
Commercial PPO Plans
Aetna Commercial PPO
Aetna Medicare PPO
Anthem Blue Cross PPO
Blue Shield PPO (Covered California)
Cigna PPO
Health Net POS / PPO
UnitedHealthcare Commercial PPO
UnitedHealthcare Medicare PPO
HMO Plans
Optum Health Network
Imperial Health Holdings
Valley Health Plan
IPA
Center IPA
North East Medical Services (NEMS)
Other Accepted Plans
Santa Clara Family Health Plan Dual Connect (Medi-Medi)
Medicare
TRICARE

Question 6

Am I a returning patient?

Accepted Answer

If you have been seen at South Bay Retina before, you are considered a returning patient. Returning patients can log in to the ModMed Patient Portal to manage their care. You may also use Klara to securely chat with our office.
The Patient Portal link is available directly on our website.

Question 7

Do I need a referral to see a retina specialist?

Accepted Answer

Referral requirements depend on your insurance plan. Some plans require a referral from an eye care provider or primary care physician, while others do not. Our staff can help verify requirements before scheduling.
Please get in touch with us or leave your phone number on our Contact Us form, and we’ll reach out to confirm your referral and insurance requirements.

Question 8

What are your clinic locations?

Accepted Answer

South Bay Retina has two  clinic locations in the Greater South Bay Area of California:
San Jose Clinic: 455 O’Connor Dr, Suite 310, San Jose, CA 95128
Gilroy Clinic: 9360 No Name Uno, Suite 210, Gilroy, CA 95020
Both locations are led by the same expert retina care team and offer the same high-level diagnostic and treatment services.

© 2026 South Bay Retina. All Rights Reserved

Frequently asked questions